Legal

Privacy Policy

Effective date: July 1, 2026  ·  Last updated: July 1, 2026

SuRemote ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our website at suremote.com or engaging our services, you agree to the practices described here.

1. Who we are

SuRemote is a remote staffing service that connects startup founders with vetted, industry-matched remote professionals. Our registered business operates from Suriname, and we serve clients globally, primarily in the United States, Canada, and Europe.

For any privacy-related questions, contact us at: guiseppe.declercq@suremote.com

2. Information we collect

We collect information in the following ways:

Information you provide directly:

  • Name, email address, and phone number when you fill out a contact form or book a call

  • Company name, role, and business details when discussing our services

  • Payment and billing information when you become a client (processed through third-party payment providers — we do not store card details)

  • Any information shared with us via email or during calls

Information collected automatically:

  • Basic website analytics, including pages visited, time on site, and browser type — collected by Squarespace

  • Cookies used by Squarespace to maintain site functionality and basic analytics

3. How we use your information

We use the information we collect to:

  • Respond to your enquiries and schedule introductory calls

  • Match you with suitable remote professionals based on your business needs

  • Manage your ongoing engagement, including invoicing and service coordination

  • Send you relevant updates about your placement or our services — you can opt out at any time

  • Improve our website and understand how visitors find and use it

  • Comply with our legal obligations

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Third parties we work with

To deliver our services, we work with the following third-party tools. Each has its own privacy policy:

  • Squarespace — our website platform, which hosts our site and collects standard analytics. Squarespace Privacy Policy

  • Calendly — used for booking introductory and client calls. When you book a call, Calendly collects your name, email, and scheduling preferences. Calendly Privacy Policy

  • Email providers — we use standard email services to communicate with clients and candidates

  • Payment processors — payment transactions are handled by third-party processors. We do not store payment card information on our systems

5. Cookies

Our website uses cookies — small files stored on your device — to maintain basic site functionality and gather anonymous analytics. These are managed by Squarespace. You can control cookie settings in your browser preferences. Disabling cookies may affect how some parts of the site function.

6. Data retention

We retain your personal information for as long as we have an active business relationship with you, or as required by law. If you request deletion of your data and we have no legal obligation to retain it, we will remove it within 30 days of receiving your request.

7. Your rights

Depending on where you are located, you may have the following rights regarding your personal information:

  • Access — request a copy of the personal data we hold about you

  • Correction — ask us to correct inaccurate or incomplete data

  • Deletion — request that we delete your personal data, subject to legal requirements

  • Objection — object to how we use your data in certain circumstances

  • Portability — request your data in a structured, machine-readable format

To exercise any of these rights, contact us at guiseppe.declercq@suremote.com. We will respond within 30 days.

8. Data security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's privacy

Our services are intended for business use by adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. If changes are significant, we will notify active clients by email. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

Questions about this policy?
Contact us at guiseppe.declercq@suremote.com — we aim to respond within 2 business days.